Trouble Receiving TRWE Communications?

As email providers continue to improve spam and security filtering, legitimate messages from organizations like Three Rivers Walk to Emmaus (TRWE) may occasionally be delivered to Spam, Junk, Promotions, Clutter, or Other folders—or may not be delivered at all.

If you have subscribed to receive TRWE newsletters, e-blasts, or other communications and are not receiving them, please try the following steps:

1. Add TRWE Email Addresses to Your Contacts

Add the following email addresses to your address book or contacts list:

• communications@TRWE.org
• webservant@TRWE.org

This is often all that is needed to let your email provider know that messages from TRWE are safe and should be delivered to your inbox.

2. Check Your Spam or Junk Folder

Look in your Spam, Junk, Bulk Mail, or Trash folders for recent TRWE emails.

If you find one:

• Mark it as "Not Spam" or "Not Junk"
• Move it to your Inbox
• Add the sender to your contacts

This helps train your email provider to deliver future TRWE messages correctly.

3. Gmail Users

Gmail automatically sorts messages into tabs such as Primary, Promotions, and Updates.

If you find a TRWE message in the Promotions or Updates tab:

1. Open the message.
2. Drag it into your Primary inbox tab.
3. When Gmail asks if you want future messages from this sender delivered there, select Yes.

Also add the TRWE email addresses listed above to your Google Contacts.

4. Outlook, Hotmail, and Microsoft 365 Users

If TRWE messages are appearing in Junk Email, Other, or Clutter folders:

• Select "Not Junk"
• Select "Never Block Sender"
• Add the sender to your contacts or Safe Senders list

5. Yahoo, AOL, and Other Email Services

Check your Spam folder and mark any TRWE messages as "Not Spam". Adding TRWE email addresses to your contacts will also improve delivery.

6. Apple Mail (iPhone, iPad, and Mac)

If a TRWE email is delivered to Junk:

• Move it to your Inbox
• Select "Not Junk" when prompted
• Add the sender to your Contacts

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Still Not Receiving TRWE Communications?

If you have added the TRWE email addresses to your contacts and still are not receiving our communications, please email:

webservant@TRWE.org

Please include:

• Your email address
• Your email service (Gmail, Outlook, Yahoo, AOL, Comcast, Verizon, etc.)
• A brief description of the issue

Because email systems vary greatly, there is no single solution that works for everyone. However, we will do our best to help identify and resolve the problem.

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Not Yet Subscribed?

If you would like to receive TRWE newsletters, announcements, and other communications, please subscribe using the form below:

Subscribe to TRWE Communications